EBILAB

SaaS Business
(TOUCH POINT BI)

COMMUNICATION ANALYSIS

COMMUNICATION ANALYSIS
メインビュー
お店のアイコン

Automatically identify issues in your store

Automatically aggregate and analyze customer feedback in real time, increasing customer satisfaction

Recommended for the following industries

Restaurants

飲食店
飲食店メリット
  • Automatically collects customer feedback
  • Reduce the mount of paper works
  • Store improvement based on service evaluation and requests

Retail stores

小売店
小売店メリット
  • Automatically collects customer feedback
  • Effective product development and sales promotion planning

Features of EBILAB's Communication Analysis

Automatically aggregates customer opinions from questionnaires and allows you to check the responses in real time. Responses are displayed in easy-to-understand graphs and tables, allowing for speedy store improvements.

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Automatic data conversion and analysis.

Improve customers' satisfaction by reflecting their feedback.

Features

Using QR codes,
You can check the answers in real time.

Customer opinions can be automatically converted into data from web-based questionnaires using QR codes. No complicated Excel work anymore.
Check the responses in real time and take actions according the customer's requests promptly.

コミュニケーション分析機能イメージ画像

Benefits

Reduce tabulation work

Can be used instead of paper questionnaires to automatically tally customer opinions

Instant analysis and immediate improvement

Real-time analysis of customer feedback allows for speedy store improvements

Turn customer feedback into products

Effective product development and sales promotion based on customer feedback

Effectively increase customer satisfaction
without tedious work

Price Plan

Communication Analysis

コミュニケーション分析アイコン

Automatically identify issues in your store from questionnaires

  • Can be used instead of paper questionnaires and automatically collects customer opinions.
  • Real-time analysis of customer feedback allows quick improvement of a store.
  • Implement effective product development and sales promotion based on customer feedback.

1 store per month

3,500yen~

(initial fee 50,000 yen~)

+

OPTION

Customer Forecasting

店舗分析アイコン

Make Your Store Profitable with Customer Forecasting

  • Optimize the number of orders based on customer forecasts. Reduction of food waste.
  • Reduce idle time by optimizing shift making.
  • Reduce food serving time by optimizing the performance of preparation.

1 store per month

9,800yen~

(initial fee 100,000 yen~)

Store Analysis

店舗分析アイコン

Increase your store's sales with store analysis

  • Identify popular products and menus in real time. Optimize the qualities of products and menus. Increase sales and sales per customer.
  • Visualize the effects of advertisement and make appropriate decisions on investments based on data analysis.
  • Reduce the amount of paperwork, such as daily tallying using Excel.

1 store per month

19,800yen~

(initial fee 300,000 yen~)

Image Analysis

画像分析アイコン

Visualizing the flow of people using AI cameras and sensors

  • Visualize the number of pedestrians and their attributes to understand the situation around the store.
  • Analyze the ratio of customers to determine the appropriate signages, posters, and displays to attract them.
  • Increase sales by improving menu and products according to the attributes of customers.

1 store per month

19,800yen~

(initial fee 300,000 yen~)

※ The install cost of cameras and sensors will be charged separately.

Application Frow

TOUCH POINT BI can be deployed in your store in just a week after the time of application, Great results will be achieved.

  • Application
  • Login
  • Create a questionnaire
  • Visualizing customer
    feedback
  • Use of data in
    daily work
    • Discover issues
    • Improvement
    • Confirmation of results
  • Realizing the benefits of communication analysis

    As short as 1 week

View store data in as little as one day after application

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