SaaS Business
(TOUCH POINT BI)
COMMUNICATION ANALYSIS
COMMUNICATION ANALYSIS
Automatically identify issues in your store
Automatically aggregate and analyze customer feedback in real time, increasing customer satisfaction
Recommended for the following industries
Restaurants
- Automatically collects customer feedback
- Reduce the mount of paper works
- Store improvement based on service evaluation and requests
Retail stores
- Automatically collects customer feedback
- Effective product development and sales promotion planning
Features of EBILAB's Communication Analysis
Automatically aggregates customer opinions from questionnaires and allows you to check the responses in real time. Responses are displayed in easy-to-understand graphs and tables, allowing for speedy store improvements.
Automatic data conversion and analysis.
Improve customers' satisfaction by reflecting their feedback.
Features
Using QR codes,
You can check the answers in real time.
Customer opinions can be automatically converted into data from web-based questionnaires using QR codes. No complicated Excel work anymore.
Check the responses in real time and take actions according the customer's requests promptly.
Benefits
Reduce tabulation work
Can be used instead of paper questionnaires to automatically tally customer opinions
Instant analysis and immediate improvement
Real-time analysis of customer feedback allows for speedy store improvements
Turn customer feedback into products
Effective product development and sales promotion based on customer feedback
Effectively increase customer satisfaction
without tedious work
Price Plan
Communication Analysis
Automatically identify issues in your store from questionnaires
- Can be used instead of paper questionnaires and automatically collects customer opinions.
- Real-time analysis of customer feedback allows quick improvement of a store.
- Implement effective product development and sales promotion based on customer feedback.
1 store per month
3,500yen~
(initial fee 50,000 yen~)
OPTION
Customer Forecasting
Make Your Store Profitable with Customer Forecasting
- Optimize the number of orders based on customer forecasts. Reduction of food waste.
- Reduce idle time by optimizing shift making.
- Reduce food serving time by optimizing the performance of preparation.
1 store per month
9,800yen~
(initial fee 100,000 yen~)
Store Analysis
Increase your store's sales with store analysis
- Identify popular products and menus in real time. Optimize the qualities of products and menus. Increase sales and sales per customer.
- Visualize the effects of advertisement and make appropriate decisions on investments based on data analysis.
- Reduce the amount of paperwork, such as daily tallying using Excel.
1 store per month
19,800yen~
(initial fee 300,000 yen~)
Image Analysis
Visualizing the flow of people using AI cameras and sensors
- Visualize the number of pedestrians and their attributes to understand the situation around the store.
- Analyze the ratio of customers to determine the appropriate signages, posters, and displays to attract them.
- Increase sales by improving menu and products according to the attributes of customers.
1 store per month
19,800yen~
(initial fee 300,000 yen~)
※ The install cost of cameras and sensors will be charged separately.
Application Frow
TOUCH POINT BI can be deployed in your store in just a week after the time of application, Great results will be achieved.
-
Application
-
Login
-
Create a questionnaire
-
Visualizing customer
feedback -
Use of data in
daily work- Discover issues
- Improvement
- Confirmation of results
-
Realizing the benefits of communication analysis
As short as 1 week
View store data in as little as one day after application
